The Fulcrum Group, Inc.
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The Fulcrum Group, Inc.
5600 Egg Farm Rd., Suite 452
Keller, TX 76248
5600 Egg Farm Rd., Suite 452
Keller, TX 76248
The Fulcrum Group provides IT outsourcing solutions for small/medium businesses in Dallas/Fort Worth
If you're looking for a trusted partner to provide optimized IT solutions for your business, you've come to the right place. The Fulcrum Group is dedicated to helping small and medium-sized businesses (SMBs) achieve their long-term goals through the best application and management of information technology. We work with businesses that are looking for managed IT services and IT support in order to build, maintain and optimize their IT - all without breaking the bank. We are the experts in Fort Worth tech support, services and security, and we offer it all at a price you can afford. Call us today for more details at (817) 337-0300.
Keywords: outsource, technology, server, router, exchange, cisco, firewall, microsoft, hp, dell, vmware, windows,
If you're looking for a trusted partner to provide optimized IT solutions for your business, you've come to the right place. The Fulcrum Group is dedicated to helping small and medium-sized businesses (SMBs) achieve their long-term goals through the best application and management of information technology. We work with businesses that are looking for managed IT services and IT support in order to build, maintain and optimize their IT - all without breaking the bank. We are the experts in Fort Worth tech support, services and security, and we offer it all at a price you can afford. Call us today for more details at (817) 337-0300.
Keywords: outsource, technology, server, router, exchange, cisco, firewall, microsoft, hp, dell, vmware, windows,
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Interview Q&A
How long have you been in business?
9 years
What is your primary product or service?
Outsourced IT and project work around compuetr networking, security, storage, virtualization and Voice over IP. Also have audit practice around security and technology audits.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
My business partner and I were partners in a larger firm back in the late 90's. We decided to start our own firm where we could implement the customer partnership principles that we believe in. Background was more management and operations. Did not become technical until after several years in line of business management and project management roles. While PMing a 1.5 yrs. project for a 120 site school campus, decided to take Network Essentials as part of NT MCSE program. Take pride in my written and communication skills with owners and executives as I can convey complex concepts well, since I think from that point of view first.
How do you differentiate yourself from other businesses in your category and area?
We believe in a 3 pronged approach - 1) People - We have a full staff of experienced IT consultants and constantly ask our clients to rate service calls in our ticket tracking system, 2) Processes - We use best practices and lessons learned. Our continual service improvement strategy means always looking for better ways to make things happen checklists, system documentation, and workflow maps, and 3) Technology - We use proactive network monitoring, trouble ticket tracking, and other IT systems to stay in touch and keep track of our clients' networks. Not every IT issue requires new technology, sometimes you tweak the existing or design differently. That is the concept of the Fulcrum Group and tools. Technology is just a point of leverage for your people. There are very few new inventions, success is sometimes achieved by the correct application of an existing tool.
How many locations do you have and do you have plans to expand?
Single location, 12 employees and 40%+ growth trend means we periodically look for new people. We have nationwide relationships with organizations like ours and so have partners to help out with clients in other areas.
Provide detailed directions to your location
We're located in Keller near Hwy 377 & 1709/Golden Triangle Blvd.
What type of payments do you accept?
Company Check, major credit cards, and can help with leasing. Also have new Hardware as a Service offerings for clients looking for full network upgrades. We can upgrade all servers and PCs and include full network support into a single monthly payment.
Which areas do you service?
Texas market. Provide access to key technology brands like Cisco, Vmware, HP, Dell, Microsoft, Symantec, Websense, Digium, Stonefly and others
Who owns your company or runs daily operations?
Steve Meek and David Johnson are busines spartners
What are your hours of operation?
8am to 5pm Mon - Fri, some extended hours and support contractually allowed.
9 years
What is your primary product or service?
Outsourced IT and project work around compuetr networking, security, storage, virtualization and Voice over IP. Also have audit practice around security and technology audits.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
My business partner and I were partners in a larger firm back in the late 90's. We decided to start our own firm where we could implement the customer partnership principles that we believe in. Background was more management and operations. Did not become technical until after several years in line of business management and project management roles. While PMing a 1.5 yrs. project for a 120 site school campus, decided to take Network Essentials as part of NT MCSE program. Take pride in my written and communication skills with owners and executives as I can convey complex concepts well, since I think from that point of view first.
How do you differentiate yourself from other businesses in your category and area?
We believe in a 3 pronged approach - 1) People - We have a full staff of experienced IT consultants and constantly ask our clients to rate service calls in our ticket tracking system, 2) Processes - We use best practices and lessons learned. Our continual service improvement strategy means always looking for better ways to make things happen checklists, system documentation, and workflow maps, and 3) Technology - We use proactive network monitoring, trouble ticket tracking, and other IT systems to stay in touch and keep track of our clients' networks. Not every IT issue requires new technology, sometimes you tweak the existing or design differently. That is the concept of the Fulcrum Group and tools. Technology is just a point of leverage for your people. There are very few new inventions, success is sometimes achieved by the correct application of an existing tool.
How many locations do you have and do you have plans to expand?
Single location, 12 employees and 40%+ growth trend means we periodically look for new people. We have nationwide relationships with organizations like ours and so have partners to help out with clients in other areas.
Provide detailed directions to your location
We're located in Keller near Hwy 377 & 1709/Golden Triangle Blvd.
What type of payments do you accept?
Company Check, major credit cards, and can help with leasing. Also have new Hardware as a Service offerings for clients looking for full network upgrades. We can upgrade all servers and PCs and include full network support into a single monthly payment.
Which areas do you service?
Texas market. Provide access to key technology brands like Cisco, Vmware, HP, Dell, Microsoft, Symantec, Websense, Digium, Stonefly and others
Who owns your company or runs daily operations?
Steve Meek and David Johnson are busines spartners
What are your hours of operation?
8am to 5pm Mon - Fri, some extended hours and support contractually allowed.
Contact The Fulcrum Group, Inc.:
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