Westchester Plaza Assisted
Phone Number: (817) 336-2593
Customer Reviews for Westchester Plaza Assisted
shelia on 3/29/2012 7:21:05 PM
shelia on 3/29/2012 7:21:05 PM
Don't believe the Advertising write ups. Ex: The exercise room has NOTHING in it. The vending machines have been removed from the snack room since the owner said he 'slipped" at the bev station, although washers leak DAILY onto floor & dryers don't work. The 3rd meal is usually a sandwich, taco, or pizza. Jeff, owner, and Nelda, Manager, are cold, arrogant, and unresponsive to clients and Staff. The State has been investigating 140+ complaints since Jan 2012 and were there every day & night for a week in March. Roaches are finally being exterminated. They are understaffed and staff is treated like slaves. However, most do the best they can even though hours have been cut & skeds are erratic. IF you have NO WHERE ELSE to go, then think about it. Otherwise, wait until Management has been replaced, by the grace of God. Medications have been a nightmare in the past, therefore we self-medicate. Thefts are rampant also. Resident since Dec'99. Rooms are large but only 3 elevators for 11 floors. Visit.
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