We offer our clients complete Managed IT Services and support with 24/7 monitoring for every budget.
THUMBTECHS has been providing managed IT services and IT consulting to the Dallas/Fort Worth metroplex since 1995.THUMBTECHS offers its clients complete managed IT services with round-the-clock monitoring at a monthly flat rate to fit your budget. What sets us aside from our competitors is that we don't charge on the typical case-by-case basis and there are no additional fees for time spent on site. The service plans we provide are customizable to fit your small business needs and include one reliable, monthly rate that becomes nothing more than a company operating expense.
Keywords: managed IT, business computer support, computer service and support, fort worth managed IT, dallas managed IT
Interview Q&A
How long have you been in business?
THUMBTECHS, formerly known as GFIT named after our President & CEO, George Fassett, began its operation in 1995.
What is your primary product or service?
Managed I.T. Services
Network Infrastructure
Technology Consultants
Cloud Integration
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Prior to his entrepreneurial ventures, George Fassett gained experience in retail and electronics working through the ranks of RadioShack, from a part time sales person, to the rare RadioShack title of Computer Specialist, to Assistant Manager, and Store Manager. Fassett then went on to work as a student in the IT center at his undergraduate school, Texas Christian University (TCU), which not only gave him experience with enterprise level IT environments, but also exposed him to many of the people that either became his customers or referred others to him.
How do you differentiate yourself from other businesses in your category and area?
We pride ourselves on offering complete managed I.T. solutions under one roof. We provide remote helpdesk, server monitoring, cloud services, backups, antivirus solutions, on-site assistance, hardware, software and technology consulting - powered by a custom-built case management system outlining an inventory of our involvement with each issue, an index of their equipment/software licensing, and an asset management dashboard.
How many locations do you have and do you have plans to expand?
Right now our only office is located on 201 South Main Street - Fort Worth, TX 76104
Provide detailed directions to your location
We sit on the south side of Downtown Fort Worth at South Main & Daggett St.
What type of payments do you accept?
ACH & Credit Card
Which areas do you service?
DFW
Who owns your company or runs daily operations?
George Fassett, President & CEO
What are your hours of operation?
M-F 8:30 - 5:30