Independent Insurance Broker for Business & Personal Insurance Solutions
Our Clients Come First
Others say it. We do it. Our company culture is centered on you. Our objective is to provide value to you, whether we are guiding you through the claims process, discussing industry-specific global insurance options, evaluating your business risks or advising you about rental car coverage. As an independent company, we work with all carriers for your benefit, not the whims of Wall Street.
Our reach is global. We are the North Texas Partner of Assurex Global, the world's largest privately held risk management and insurance brokerage group. We leverage the expertise of more than 18,000 experienced independent professionals on six continents to help you with your international insurance needs. Our ownership in Assurex Global gives us buying power and market clout that translates into better terms and pricing for all our clients, not just those with global operations.
Whether you are a growing company with complex global insurance requirements, or a family seeking homeowners, our service is the same. Our focus is you. We promise to put your needs first. And we deliver on that promise.
When Solutions Count - RHSB
Keywords: Insurance, Risk Management, Employee Benefits, Homeowners Insurance, Auto Insurance, Commercial Insurance, Property & Casualty, Management Liability
Interview Q&A
How long have you been in business?
Over 70 years
What is your primary product or service?
Commercial Insurance - Property & Casualty, Management Liability, Cyber Liability, Captives, International Risk Management
Employee Benefits - Group Health, Dental, and Vision, Wellness Programs, Compliance Tools, HR Resources
Personal Insurance - Home and Auto Insurance, Private Client Insurance - Solutions for High Net Worth individuals or families
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Protection is our Passion. At RHSB, we know that it’s passion that makes the difference between a good insurance consultant and a great one. It’s that passion that drives us harder to serve our clients better and provide them the greatest value possible. Whether we are guiding you through the claims process, discussing industry-specific international insurance options, evaluating your business risks, or advising you about rental car coverage, our dedication comes through in everything we do.
Our roots in Dallas began in 1955 when Richard Roach, our founder, sold his first insurance policy. Soon after Mr. Roach founded his firm he was joined by Leroy Howard, Max Smith, and Archie Hunter and in 1972, the firm name became Roach Howard Smith & Hunter, Inc.
In Fort Worth, our firm’s other half, L.T. Barton Insurance, was founded in 1945, and became one of the most respected agencies in its region. Just like Mr. Roach, Barton’s success was based on personalized service and professional expertise that continuously exceeded client expectations.
Roach Howard Smith & Barton has kept its roots in Dallas and Fort Worth, offering a comprehensive range of personal and global insurance services, employing more than 60 people, and generating more than $100 million annually in premiums.
We are relentlessly focused on Richard Roach’s client-centric philosophy and have enjoyed success because of it. Our business is protecting your business, your family, and your assets. We promise to put your needs first.
How do you differentiate yourself from other businesses in your category and area?
Independently owned. Worldwide capabilities. Over 70 years of experience. Assurex Global partner the world's largest privately held insurance and risk management brokerage group. TechAssure partner. Our Commercial Sales teams specialize in Industries such as Financial Institutions, Healthcare & Senior Living, Homebuilders, International, Jewelers, Manufacturing & Logistics, Real Estate, Public Entities and Nonprofits, Technology, Life Science and Media. Our Private Client team focuses on high net worth clients that have special insurance and risk management needs that go beyond the usual Home, Auto and Umbrella coverages.
How many locations do you have and do you have plans to expand?
We have offices in Dallas and Fort Worth
Provide detailed directions to your location
Our Dallas office is off Central Expressway (75) between Caruth Haven and Park Lane to the east of 75. Blackwell is the street which our building entrance is located. Take Caruth Haven if coming from South, or Park Lane if coming from North, go over to Greenville, turn west on Blackwell. We are in the NorthPark Central building with a large black granite wall around parking entrance. Fifth floor, Suite 500.
Our Fort Worth office is off 1-30 and University Drive. Go south on University from 1-30 and at the first red light turn right, go to the second entrance for Centre II, South Side Bank building, 10th floor, suite 1000.
Which areas do you service?
US and Worldwide
Who owns your company or runs daily operations?
RHSB is independently owned and managed. We have implemented a plan for perpetuation to remain independent. As an independent company, we work with all carriers for the client's benefit, not the whims of Wall Street.
What are your hours of operation?
8:30 am to 5:00 pm Monday through Friday. 24hr Customer care hotline available for claims outside of office hours or on holidays.
What is the best compliment anyone can give you?
Refering a colleague, family or friend is the best compliment we receive as a company.